Terms of Use

By accessing or using the OneSpace website, application, or any related service (collectively, the "Service"), you agree to be bound by these Terms of Use. If you do not agree, do not use the Service.

OneSpace is operated from Houston, Texas, USA. You can reach us at hello@onespace.so.

You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of any unauthorized use.

You agree not to:

• Use the Service to violate any law or regulation.
• Upload content that is unlawful, harmful, harassing, or infringing.
• Attempt to access data or accounts that are not yours.
• Interfere with the integrity or performance of the Service.
• Use the Service to develop a competing product.

OneSpace is not a medical device, is not a substitute for professional care, and does not provide crisis intervention. If you are in crisis or considering harming yourself or others, call or text 988 in the United States, or contact your local emergency services immediately.

Practitioners and institutions using OneSpace are solely responsible for the clinical care they deliver, for maintaining any required licensure, and for complying with applicable laws including patient privacy and record-keeping rules in their jurisdiction. OneSpace provides infrastructure — not clinical judgment.

You retain ownership of content you submit to the Service. You grant OneSpace a limited, non-exclusive, worldwide license to host, store, transmit, and display that content solely to operate and improve the Service. We do not sell your content, and we do not use member-submitted content to train third-party foundation models.

The Service integrates with third-party providers for hosting, storage, email, and AI inference. Your use of the Service is also subject to those providers' terms. We select providers with reasonable security practices, but we are not responsible for their acts or omissions.

Pricing and billing terms for paid plans, if any, will be presented at the point of purchase. Unless stated otherwise, fees are non-refundable. You may cancel a paid plan at any time; cancellation takes effect at the end of the current billing period.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, OneSpace and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or relating to your use of the Service.

You agree to indemnify and hold OneSpace harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service or your violation of these Terms.

We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. Provisions that by their nature should survive termination will survive.

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws principles. Exclusive venue for disputes lies in the state and federal courts located in Harris County, Texas.

We may update these Terms from time to time. When we do, we will update the "Last updated" date above and, for material changes, provide reasonable notice. Continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms? Email hello@onespace.so.